Shipping policy

SHIPPING POLICY

Thank you for choosing Cut From Past. We take pride in our handcrafted, 1-of-1 pieces and want to ensure your order reaches you safely.

1. PROCESSING TIME

  • Every item at Cut From Past is either ready-to-ship or requires final hand-finishing.

  • Orders are typically processed and prepared for shipment within 2-3 business days (excluding weekends and holidays).

  • You will receive a notification email with a tracking number once your order has been dispatched.

2. SHIPPING RATES & DELIVERY ESTIMATES

We offer worldwide shipping to our customers in the US, EU, Canada, Australia, and beyond.

Region Estimated Delivery Time Shipping Cost
United States 4 - 6 business days Calculated at Checkout
Canada / UK / EU 6 - 8 business days Calculated at Checkout
Australia / New Zealand 6 - 8 business days Calculated at Checkout
Rest of the World 7 - 14 business days Calculated at Checkout

 

Note: Delivery times are estimates and may vary due to carrier delays or customs processing.

3. INTERNATIONAL SHIPMENTS & CUSTOMS

  • Cut From Past operates through international distribution centers to ensure the most efficient delivery route for your order.

  • Customs, Duties, and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Cut From Past is not responsible for these charges if they are applied and are the responsibility of the customer.

4. TRACKING YOUR ORDER

  • Once your order has shipped, you will receive an email with a tracking link.

  • Please allow 24-48 hours for the tracking information to update on the carrier's system.

5. WRONG ADDRESS DISCLAIMER

  • It is the responsibility of the buyer to make sure that the shipping address entered is correct.

  • We do our best to speed up processing and shipping time, so there is always a very small window to correct an incorrect shipping address. Please contact us immediately at support@cutfrompast.com if you believe you have provided an incorrect shipping address.

6. LOST OR STOLEN PACKAGES

  • Cut From Past is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.

     

  • Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

     

7. CONTACT US

If you have any questions about your shipment, please reach out to our support team: Email: support@cutfrompast.com